Your right to exchange and return

The law stipulates that you can return orders from online stores within 14 days. But we go beyond that: we believe that our products are so great that we want to give you the opportunity to check at your leisure whether you like an item. You therefore have a whole month to return an order or parts of it.

Incidentally, we process returns in the same express speed as orders: once we have received a return, you can expect a response within 2 working days and if there are no queries, we will then send the replacement goods or order a refund.

You can of course also find all the legal details in our AGBs.

Please use our returns center. There you can also generate a DHL label for your return shipment.